3.13.2018

Frequently Asked Questions about "Subscribe and Save" through Amazon


Title
Save up to 15% and receive FREE shipping on thousands of products.


I have never signed up for the Subscribe & Save program through Amazon even thought I order a lot from there.  But I actually enjoy shopping for groceries and household items... (is that crazy?) so I've not wondered about the program too much.

In the past year or so I've found a handful of friends and family members that actually do use... even though it's not a topic that regularly comes up so I think perhaps there are even more people I know who use it - and I just don't know it!


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How does it work?

Set up regularly scheduled deliveries and earn savings with Subscribe & Save. Unlock extra savings on eligible subscriptions when you subscribe to five or more products at one address on your monthly delivery day. From diapers to toothpaste to dog treats, you can subscribe to thousands of everyday products.

How do I start a subscription?

  1. Select "Subscribe and Save" on the detail page for thousands of eligible products in the Subscribe & Save store.
  2. Select the quantity and schedule that works for you, from monthly to every six months.
  3. Skip your deliveries or cancel your subscriptions at any time by visiting Manage Your Subscriptions
  4. In advance of each delivery, we will send you a reminder email showing the item price and any applicable discount for your upcoming delivery. The price of the item may decrease or increase from delivery to delivery, depending on the Amazon.com price of the item at the time we process your order.

How do I save up to 15% on my auto-deliveries?

Save up to 15% off when receiving 5 or more products in a given month to a single address.
Prime members unlock 20% savings on subscriptions to diapers, baby food and more when receiving 5 or more products in a given month to a single address, compliments of Amazon Family.

How to skip your next delivery?

  1. Go to Manage Your Subscriptions.
  2. Hover over the subscription for the item you'd like to modify. On mobile devices, tap the subscription item.
  3. Click Skip next delivery.

How to change your Subscribe & Save delivery day?

  1. Go to Manage Your Subscriptions.
  2. Click "Change delivery date" below your monthly delivery date. On mobile devices, tap “Menu” then tap “Change delivery day"
  3. Use the calendar to select your new delivery day.
  4. Click Confirm.

How to change your Subscribe & Save delivery schedule or quantity?

  1. Go to Manage Your Subscriptions.
  2. Hover over the subscription for the item you'd like to modify and click Edit. On mobile devices, tap the subscription item.
  3. Click "Change your schedule or quantity"
  4. You can change the frequency, the month you want to receive your next delivery, or the quantity of items.
  5. Once you've selected your change, click Confirm.

How to cancel your Subscribe & Save auto-delivery?

  1. Go to Manage Your Subscriptions.
  2. Hover over the subscription for the item you'd like to modify. On mobile devices, tap the subscription item.
  3. Click "Cancel subscription", then click "Confirm cancellation".

Need help?

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